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Free standard shipping on orders
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network.
There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
Wyze Cam Pan v2 includes all the features you love from the previous version, with the addition of Color Night Vision, an upgraded CPU with more processing power, and improved motion tracking.
Wyze Cam Pan v2 is equipped with a Starlight sensor that allows the camera to see color in extremely low light conditions.
The Starlight CMOS sensor is a sensor that is very sensitive to light. It allows Wyze Cam Pan v2 to create an astonishingly clear image with very little light.
No, Wyze Cam Pan v2 is not IP rated and it is meant for indoor-use only.
While viewing the Live Stream, simply turn Night Vision off. A small amount of light is needed to create a clear image, but a street light outside or even a night light is enough.
We’ve improved the volume of the speaker so that it can be used as a siren, which is loud so you can use it to ward off intruders. Control the Siren feature from the Wyze app manually, or through Rules.
No, Wyze Cam Pan v2 powered by a USB cable but connects to the Internet via 2.4GHz WiFi.
No, Wyze Cam Pan v2 does not support 5GHz WiFi. It only supports 2.4GHz networks.
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No, Wyze Cam Pan v2 does not support Wyze Sense Bridge. Keep a Wyze Cam v2 or Wyze Cam Pan on hand to use Wyze Sense Bridge, or upgrade to a Wyze Sense Hub, included with the Wyze Home Monitoring service.
No, Wyze Cam Pan v2 is powered via a USB cable.
First, sign in or create a Wyze account — this is required. Then, purchase a Wyze device that includes 1-3 months of Cam Plus. No further action is needed! Your new Cam Plus license will be applied to your Wyze account automatically, and it will be activated once the device ships. Your Cam Plus subscription will not auto-renew unless you have added a payment method to your services.wyze.com account. Learn more.
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